글로벌 품질 관리 소프트웨어 시장 – 2023-2030

Overview
Global Quality Management Software Market reached US$ 8.5 billion in 2022 and is expected to reach US$ 20.7 billion by 2030, growing with a CAGR of 11.6% during the forecast period 2023-2030.
Quality management software solutions offer risk assessment and management features to proactively address potential issues that helps to boost market growth over the forecast period. It helps healthcare, pharmaceuticals, automotive and aerospace industries streamline processes, track compliance and ensure products and services meet regulatory standards. As consumer's expectations for services and products continue to rise organizations are using quality management software to increase the quality of their offerings.
An increase in innovative software launches helps to boost market growth over the forecast period. For instance, on June 15, 2021, Egnyte released a quality document management offering for high-growth life sciences companies. Meet GxP & FDA 21 CFR Part 11 product digitizes regulated document and workflows within a compliant software platform that reduce administrative burden and improves employee compliance.
Asia-Pacific is expected to grow the highest growth rate, making about 1/4th of the global market in 2022. Asia-Pacific is expected to emerge as the fastest expanding regional market, driven by a growing knowledge of benchmarks and attributes in emerging nations like as India and China. Furthermore, for conducting business with firms and government agencies in EU, Asia-Pacific, U.S. and Canada, ISO 9000 registration is required.
Dynamics
Technological Advancements
Technological advancements enable QMS solutions to become more powerful, versatile and user-friendly, which in turn attracts more organizations to adopt these tools. Modern QMS solutions leverage advanced data analytics techniques to provide deeper insights into quality-related data. It allows organizations to identify trends, patterns and potential issues more effectively. Predictive analytics can help anticipate quality issues before they occur, leading to proactive problem-solving and better decision-making.
According to the information published on the September 1, 2021, Cloud everything: According to the Gartner, global spending on public cloud services will be up by 18.4% in 2021 and hit US$ 304.9 billion that is fueled by uptick in demand for off-premise services. Cloud native offers highest level of security and flexibility.
Advanced analytics leveraging quality data to predict future outcome that identifies trends and drive continuous improvement that are key developments of the advanced analytics. By relying on historical information industry manufacturers identify and become alerted to warning signals and better plan for future issues that is positively impacted on the business. Advanced analytics is becoming a key pillar of digital transformation and strategic element of Quality 4.0.
Changing Work Environments
Changing work environments, such as the shift to remote work and the rise of hybrid work models, can significantly boost the demand for quality management software. The changing work dynamics create new challenges and opportunities for organizations and QMS solutions can help address these challenges and enhance quality control efforts.
According to the data given by, intellect in 2021, QMS system make data collection more reliable. It also makes process of gathering complete and accurate information much easier. QMS systems provide tool that enables quality managers to easily design and deploy mobile apps for any purpose. Quality management systems is build around productivity tools such as Microsoft Excel or Word. Automated workflows given guarantee that it moves to the next stage in the process without delay.
High Cost
The upfront costs of purchasing QMS software licenses, along with potential implementation, customization and training expenses, can be substantial. It financial barrier can deter organizations with limited budgets from investing in a QMS solution, especially if they perceive the cost as disproportionate to their needs.
QMS solutions offer long-term benefits in terms of improved quality, efficiency and compliance, the initial investment may not guarantee an immediate return on investment. Organizations may struggle to justify the high upfront cost without a clear understanding of how long it will take to see tangible benefits. Along with the base price of the software, there can be hidden costs associated with customization, integration, training, ongoing support and software updates.
According to the information given by Docxcellents quality management software cost and pricing guide published on March 13, 2023, the average price of the quality management software is depends on the various factors but it can ranges from US$ 15,000 to US$ 50,000 per year before additional services like integrations, custom development, validation and migration assistance.
Complex Implementation
Complex QMS implementations take a considerable amount of time to set up, configure and integrate with existing systems. It extended deployment timeline can lead to delays in achieving the expected benefits, making organizations hesitant to commit. The complexity of implementation often results in higher initial costs. Organizations need to invest in personnel, consultants and resources to navigate the implementation process, which can strain budgets and impact the decision to invest in QMS.
Implementing a complex QMS solution requires significant internal and sometimes external resources, including IT specialists, project managers and consultants. Smaller organizations might struggle to allocate these resources, leading to implementation challenges. Organizations need personnel with technical expertise to effectively implement and integrate QMS software. The lack of such expertise can complicate the implementation process and result in unexpected challenges.
Segment Analysis
The global quality management software market is segmented based on solution, deployment, enterprise, end-user and region.
Increasing Consumers Demand for the Complaint Handling Software
In 2022, complaint handling segment is expected to be the dominant segment in the global market covering around 1/3rd of the market. Complaint handling software is a crucial component of quality management software (QMS) that focuses specifically on managing customer complaints and feedback. The growth of complaint handling software in the QMS market can be attributed to several factors that highlight its importance in maintaining and improving product quality, customer satisfaction.
Many industries are subject to strict regulations regarding complaint management and reporting. Complaint handling software helps organizations track, document and report customer complaints, ensuring compliance with industry standards and regulations. Complaint handling software collects and analyzes data from customer complaints, providing valuable insights into recurring issues, trends and patterns. It data can guide process improvements and product enhancements.
Increase in the product launches of the complaint handelling softwares and increase in the Government initiative to promote this software helps to boost segment growth over the forecast period. For instance, on November 03, 2022, PM Modi launched new Complaint Management System portal of central vigilance commission. The new launched portal helps to provide end-to-end information to the citizens through regular updates on the status of their complaints.
Geographical Penetration
Growing Regulations in North America
North America is the dominant region in the global quality management software market covering more than 1/3rd of the market. U.S. has industries such as healthcare, pharmaceuticals and aerospace that are subject to strict regulatory requirements. QMS software helps companies in these sectors manage compliance, documentation and quality control, driving demand for robust solutions.
Regulatory agencies such as the FDA (Food and Drug Administration) in U.S. require companies to maintain and demonstrate compliance with quality standards. QMS software aids in tracking and managing compliance processes. An increase in product launches by major key players in the region helps to boost regional growth over the forecast period. For instance, on September 22, 2022, Katalon, launched AI-Augmented Software for quality management platform.
Competitive Landscape
The major global players in the market include Arena Solutions, Inc., Cority Software Inc., Dassault Systemes SE, EtQ Management Consultants, Inc., Ideagen Plc., Intelex Technologies, MasterControl, Inc., MetricStream, Inc., Microsoft Corporation and Oracle Corporation.
COVID-19 Impact Analysis
The COVID-19 pandemic has had a significant impact on various aspects of business operations, including the use of Quality Management Software (QMS). With lockdowns and social distancing measures in place, many organizations shifted to remote work setups. It affected the way QMS software was accessed, utilized and maintained. Cloud-based QMS solutions became more critical as they allowed teams to collaborate on quality-related tasks from different locations.
The pandemic disrupted global supply chains, affecting the availability of materials and components. It impacted industries' ability to maintain consistent quality standards. QMS solutions that offer supply chain management capabilities became essential for tracking disruptions and identifying alternative suppliers. QMS software that supported remote audits, document control and compliance management played a pivotal role in managing these issues.
Organizations had to quickly adapt to changing circumstances and regulations. QMS solutions that could be easily configured or customized allowed businesses to swiftly modify processes to align with new quality guidelines or remote work scenarios. Travel restrictions and safety concerns led to a rise in virtual audits and inspections. QMS software with virtual audit capabilities supported the continuity of these processes while minimizing physical contact.
Russia-Ukraine War Impact Analysis
Russia-Ukraine war can potentially impact the Quality Management Software (QMS) market in various ways, influenced by geopolitical, economic and operational factors. Geopolitical conflicts can lead to economic uncertainties and market volatility. Organizations might become more cautious about their investments, including software purchases. If QMS providers or their clients have operations or supply chain connections in the conflict-affected region, there could be disruptions in software development, delivery or support.
Geopolitical conflicts often result in shifts in regulations and compliance requirements. Organizations operating in or dealing with the affected regions might face changes in their regulatory environment. QMS software providers may need to adapt their solutions to accommodate these shifts. QMS software that offers robust risk assessment and management capabilities could become more attractive as companies seek to navigate the uncertainties brought by the conflict.
By Solution
• Document Control
• Non-conformances/Corrective & Preventative
• Complaint Handling
• Employee Training
• Audit Management
• Supplier Quality Management
• Calibration Management
• Change Management
• Others
By Deployment
• Cloud
• On-premise
By Enterprise
• Small & Medium Enterprise (SME)
• Large Enterprise
By End-User
• IT & Telecom
• Transportation & Logistics
• Consumer Goods & Retail
• Defense & Aerospace
• Manufacturing
• Healthcare
• Others
By Region
• North America
o U.S.
o Canada
o Mexico
• Europe
o Germany
o UK
o France
o Italy
o Russia
o Rest of Europe
• South America
o Brazil
o Argentina
o Rest of South America
• Asia-Pacific
o China
o India
o Japan
o Australia
o Rest of Asia-Pacific
• Middle East and Africa
Key Developments
• On July 29, 2021, Siemens launched a quality management system in the market. The newly launched system is used for issue management and corrective and preventive action. It offers a complete and consistent process for root-cause identification, correction and verification. It also helps to reduce external and internal failure costs by more than 50% and reduce total cost by 8%.
• On March 10, 2022, Hexagon acquired QMS Software Platform, a provider of quality management systems, environment, health and safety based on software as a service. ETQ will operate as a part of Hexagon’s Manufacturing Intelligence division.
• On May 02, 2023, Propel Software, a creator of the first product value management platform announced its Spring ‘23 software release. Propel, which is built on Salesforce, connects teams, processes and information from concept to customer through a collaborative product thread that includes product lifecycle management (PLM), product information management (PIM) and quality management (QMS).
Why Purchase the Report?
• To visualize the global quality management software market segmentation based on solution, deployment, enterprise, end-user and region, as well as understand key commercial assets and players.
• Identify commercial opportunities by analyzing trends and co-development.
• Excel data sheet with numerous data points of quality management software market-level with all segments.
• PDF report consists of a comprehensive analysis after exhaustive qualitative interviews and an in-depth study.
• Product mapping available as excel consisting of key products of all the major players.
The global quality management software market report would provide approximately 69 tables, 75 figures and 201 pages.
Target Audience 2023
• Manufacturers/ Buyers
• Industry Investors/Investment Bankers
• Research Professionals
• Emerging Companies